Gaming should be a healthy form of entertainment. 89bat believes it is our responsibility to protect every member's mental and financial well-being. Find out on this page how to play responsibly and where to get help if you need it.
Gaming is for entertainment, not a source of income. Never play in hopes of winning back money you've lost. Know your limits and stick to them.
Responsible gaming means enjoying gaming as a form of entertainment — nothing more. When you can smile after a loss, play within your budget, and walk away whenever you choose — that's playing responsibly.
89bat believes every member deserves a positive gaming experience. That's why we don't just offer games — we make sure playing on our platform is safe, controlled, and enjoyable.
Many people in Bangladesh find themselves spending too much time on online gaming or facing financial strain because of it. To help you avoid this, 89bat has developed a range of tools and resources designed to keep you healthy and happy.
The most important key to responsible gaming is knowing yourself. Set your limits and stick to them.
Decide before you play how much you can afford to lose. Never deposit more than that amount.
Don't play for too long in one go. Keep track of the time and take regular breaks.
Never chase losses out of frustration or bet recklessly on the back of a winning streak.
Never use money set aside for household expenses on gaming.
Feeling like you're losing control? Contact 89bat Support right away — don't wait.
These tools are free and available instantly. Go to Account Settings to activate them.
Set a limit on how much you deposit per day, week, or month. Once set, it takes effect immediately. Increasing your limit requires a 24-hour waiting period — but lowering it happens right away.
Set a maximum stake for each bet. This protects you from losing too much on a single wager — whether you're playing slots or Sports Betting.
Once you've lost a set amount, the system will automatically stop you from playing further. This protects you from chasing losses — losing even more while trying to win back what you've already lost.
Set a limit on how long you play in one sitting. When the time is up, the system will send a reminder or automatically pause your session. Long sessions can lead to mental fatigue and poor decision-making.
You can take a temporary break from gaming for anywhere between 24 hours and 6 months. During this time, you may still be able to log in, but playing and making deposits will not be possible. It's a great way to clear your head.
For a longer break, choose self-exclusion. You can deactivate your account for 6 months, 1 year, or permanently. During this period, you will not receive any promotional communications.
To activate any tool, log in to your account and go to Settings, or contact our support team. All tools are completely free.
Age verification is carried out at the point of registration on 89bat. We make no compromises when it comes to protecting minors. ID may be requested in any case where there is doubt.
Our system automatically detects unusual gaming patterns and proactively assists members who may be at risk.
Our Bangla-speaking support team is here to help — not just with technical issues, but also if you have any concerns about your gaming habits.
During long sessions, regular pop-ups show you how long you've been playing and how much you've lost — bringing you back to reality.
89bat does not encourage any member to play excessively. Our marketing policies are built around responsible practices.
The RTP (Return to Player) for every game is publicly available. Members can make informed decisions about where to play.
Gaming addiction creeps up slowly — many people don't notice it at first. Take the following signs seriously if you recognize them in yourself:
You are placing bigger bets after a loss in an attempt to recover what you lost.
You sat down for an hour, but hours have gone by.
You are gaming without your family's knowledge or hiding it from them.
You feel restless, irritable, or anxious when you're not playing.
Money meant for household expenses, debt repayment, or other essential needs is being spent on gaming.
You need to bet more and more just to feel the same thrill as before.
Check yourself — answer the questions below:
Did I deposit more than my budget last month?
Have you ever played on after a loss, trying to win back what you lost?
Have I played longer than I planned?
Have you hidden your gaming from family or friends?
Have you had arguments with family over gaming?
Do you feel irritable when you're not playing?
Is gaming affecting your work or studies?
Is gaming affecting your sleep?
If 3 or more of your answers are "Yes" Taking a short break and having a chat with 89bat Support is a good idea.
89bat isn't only focused on company profits. Our success depends on the long-term satisfaction and trust of our members. That's why responsible gaming sits at the heart of how we do business.
Members on self-exclusion do not receive promotional messages. We never encourage anyone to play beyond their limits.
Members are never misled about their chances of winning. All information is disclosed honestly and transparently.
When we spot risky gaming patterns, we reach out directly to members and offer support.
Regular content on responsible gaming is published to help members make informed decisions.
Joining 89bat means more than just playing games — it means becoming part of a safe and healthy gaming community. We're with you every step of the way.
18+ only. If you need help, contact support: [email protected]